Refund Policy

Last updated: November 15, 2026

If PrepGrid Exam is not right for you, email support@prepgridexam.com within 7 days of your purchase and we will refund the payment in full, provided you have completed fewer than 5 full exams with paid access.

Refunds are returned to your original payment method through Stripe and access ends when the refund is issued. Renewals are refundable on the same terms. Because access is prepaid and does not auto-renew, you will never be charged again unless you choose to renew.